Student Ticket Information

All shows are $5.00 in advance and $9.00 day of show for UD students. Some exclusions apply. 

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Free shows limited to one ticket per student ID.

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How to purchase UD Student discounted Heritage Center tickets

1. Walk up to the Farber Box Office window in Heritage Center: (box office hours are Monday thru Friday from      10 am to 5 pm)

- Come to the Farber Box Office window – first floor by the main entrance under the canopy. Please               present your University of Dubuque ID to the ticketing assistant. (You must show id PRIOR to final               sale. We will issue no refunds.) We accept: Mastercard, VISA, or Discover/Cash/Check or students may     put it on their Student Account – as long as they have no holds.
 

2. Phone sales with the Farber Box office: (box office hours are Monday thru Friday from 10 am to 5 pm)

- Call the box office number: #563-585-7469 and tell the ticketing assistant you would like to purchase         tickets and you are a University of Dubuque student. You will be asked for some information to help           identify you; have your id number ready. (You must inform the ticketing assistant PRIOR to final sale.         We will issue no refunds.) Only credit payments are accepted via phone orders: Mastercard, VISA, or           Discover ONLY. We will not accept Student Billing via phone.
 

3. Online: (24 hours/day and 7 days/week):

- Copy and paste the link above in your browser. Click on the tab on the right side of page: “Purchase            Tickets Online” and then on the next page click the “Purchase Tickets” button. On the sales page*, click      the “Sign In” link in the upper right corner. This will take you to a page to sign into an existing account        or create a new account. To create a NEW account type in your dbq.edu e-mail twice and click continue.    You will receive an e-mail in your dbq.edu inbox with further instructions. Follow the instructions and        sign into your new account. Now you will be able to see your discounts and have all online fees waived.    Click on “Choose Seats” and pick your own seat and select your ticket type/price below the seating            chart. You then must choose a delivery option:

o Print at home
o Mail ($3 fee)
o Willcall (pick up the night of the event)

- Click add to cart
- Online sales require you pay with a credit card (Mastercard, VISA, or Discover)
- Finalize order (If you still do not see your discount or are being charged online fees – do not finalize and    call the box office. Heritage Center has a NO REFUND/NO EXCHANGE policy. We will not give you a              refund if you still purchase at full price.)
*The sales page is branded to look like the University of Dubuque website, but is actually the ticketing          software’s webpage: SeatAdvisor.